Privacy Policy

Last updated: 13 June 2026 · Applies to symmscript.com

This policy explains what data Symmetra collects when you use symmscript.com, why we collect it, and the choices you have. Symmetra is in public beta; we keep data collection to what the site genuinely needs to function. If anything here is unclear, reach us through the Support page.

1. Who we are

"Symmetra", "we", "us" refers to the team operating the symmscript.com website and the Symmetra runtime. This policy covers the website only. Engine software you download runs locally on your own hardware and does not transmit data back to us except where you explicitly submit it (for example, attaching logs to a support ticket).

2. What we collect

2.1 Information you provide

Data	When	Why
Email & password	Creating an account	Authentication and account access (handled by Firebase Authentication)
Email address	Newsletter sign-up	To email you product updates you opted into
Support tickets	Filing a ticket	Engine name, platform, and the text/logs you submit so we can reproduce and fix issues
Discussion posts	Posting a topic or reply	Your display name and message are shown publicly to other users
Feedback	Submitting feedback	To understand and improve the product

2.2 Information collected automatically

Data	Source	Why
Usage & page analytics	Google Analytics 4 and Firebase Analytics	Aggregate understanding of which pages and features are used
Performance metrics	Web Vitals (LCP, CLS, etc.)	To detect and fix slow or broken pages
Download records	When you download an engine while signed in	So you can file support tickets against engines you actually downloaded
Approximate location, device, browser	Analytics (derived from IP)	Aggregate metrics; we anonymize IP addresses in Google Analytics

We do not sell your personal data, and we do not use it for advertising or ad personalization (these signals are disabled in our analytics configuration).

3. Cookies & similar technologies

We use a small number of cookies and local browser storage for:

Authentication — keeping you signed in (Firebase Authentication).
Analytics — Google Analytics / Firebase Analytics set identifiers to measure aggregate usage.
Preferences — remembering local settings such as your last-used platform tab.

You can clear or block cookies in your browser settings. Blocking analytics cookies will not break the site; blocking authentication cookies will prevent you from signing in.

4. How your data is processed and stored

The website runs on Google Firebase (Hosting, Authentication, Cloud Firestore, and Cloud Storage) and uses Google Analytics 4. Your data is processed and stored on Google's infrastructure subject to Google's security and data-processing terms. We access it only to operate the site, respond to support tickets, and moderate community content.

5. How we use your data

To operate your account and keep you signed in.
To deliver engine downloads and let you track them.
To respond to your support tickets and feedback.
To display community discussions you choose to post publicly.
To send newsletter emails you opted into (you can unsubscribe at any time).
To understand aggregate usage and improve the site's performance and content.

6. Sharing

We share data only with the infrastructure providers that run the site (Google Firebase and Google Analytics, as described above), and where required by law. Public discussion posts are, by their nature, visible to anyone who visits the site. We do not sell or rent personal data to third parties.

7. Your choices and rights

Account data — you can request deletion of your account and associated data through the Support page.
Newsletter — every email includes an unsubscribe link, or use the unsubscribe page.
Analytics — you can block analytics cookies in your browser or use the Google Analytics opt-out browser add-on.
Access & correction — depending on your jurisdiction (e.g. GDPR/CCPA), you may have the right to access, correct, or delete your personal data. Contact us via Support to exercise these rights.

8. Data retention

We keep account, download, and ticket data for as long as your account is active or as needed to provide support. Analytics data is retained according to Google Analytics' default retention settings. You may request earlier deletion at any time.

9. Children

Symmetra is a developer tool not directed at children. We do not knowingly collect personal data from anyone under 16. If you believe a child has provided us data, contact us and we will remove it.

10. Changes to this policy

As Symmetra is in active beta, this policy may change. We will update the "Last updated" date above when we do. Material changes will be highlighted on the site.

11. Contact

Questions about this policy or your data? Open a ticket on the Support page and select "Other" as the category.